Privacy Policy

Last updated: July 14, 2025

This Privacy Policy and Terms & Conditions explains how Winning Strategy for Disabled Veterans, LLC (“WSVD”, “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you use our services, including SMS messaging via 10DLC-compliant channels and integrations with platforms such as Aircall.io.

We are committed to protecting your privacy and complying with U.S. federal and state laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the Telephone Consumer Protection Act (TCPA).

1. Information We Collect

1.1. Personal Information

We collect information you provide directly, such as:

Name, email address, phone number, and mailing address
Account credentials (username and password)
Communication preferences (including SMS opt‑in status)

1.2. Automatically Collected Information

Device and browser information (IP address, OS, device identifiers)
Usage data (pages visited, features used, time stamps)
Cookies and tracking technologies (see Section 7)

1.3. Third‑Party Sources

We may receive data from:

Aircall.io and other service providers
Analytics and advertising platforms
Publicly available sources

2. How We Use Your Information

Service Delivery: Operating and improving our services
Communications: Sending transactional SMS related to appointment confirmations or updates
Customer Support: Addressing inquiries and service issues
Legal Compliance: Detecting fraud and enforcing Terms

3. SMS Consent and Opt‑Out

3.1. Consent

By scheduling a call or submitting a contact form, you consent to receive non-marketing SMS messages from WSVD regarding scheduling and service updates. Consent is obtained via our Calendly opt-in process.

Message frequency may vary (e.g., 2 msgs/week).

Message and data rates may apply.

Text HELP for help.

Text STOP to unsubscribe.

3.2. Opt‑Out

To stop receiving SMS:

Reply STOP or UNSUBSCRIBE to any message
Contact us at derek.jones@wsdv.me

Your opt-out will be processed within 24 hours.

4. Disclosure of Your Information

We may share your information with:

Service Providers: e.g., Aircall.io
Legal Entities: To comply with obligations or protect our rights

We do not sell or trade your personal information for marketing purposes.‍

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties https://www.wsdv.me/policy-pages/privacy-policy

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5. Data Security

We use industry-standard protections (e.g., encryption, access controls), but no system is 100% secure. You use our services at your own risk.

6. Your Privacy Rights

6.1. California Residents

Under the CCPA/CPRA, you may:

Request access to personal data
Request deletion of data (with exceptions)
Opt out of data sale (not applicable—WSVD does not sell data)

To exercise these rights, email us at derek.jones@wsdv.me

6.2. Other U.S. Residents

Contact derek.jones@wsdv.me to request access, corrections, or deletion.

7. Cookies and Tracking

We use cookies and tracking technologies to:

Authenticate users
Analyze performance
Improve your experience

You may manage cookies through your browser.

8. International Transfers

Your information may be stored in or transferred to the U.S. By using our services, you consent to such transfers and safeguards.

9. Changes to This Policy

We may revise this policy at any time. When updated:

We’ll revise the “Last updated” date
You’ll receive prominent notice for significant changes

10. Contact Us

Winning Strategy for Disabled Veterans, LLC (WSVD)

P.O. Box 110644

Bradenton, Fl 34211

United States

Email: derek.jones@wsdv.me

Thank you for trusting WSVD. We're committed to protecting your privacy.

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