Updated on:
1 May 2026

EDUCATIONAL SERVICES AGREEMENT

EDUCATIONAL SERVICES AGREEMENT

29th April 2026 version 1

IMPORTANT HEALTH AND MENTAL HEALTH DISCLAIMER

THE SERVICES, MATERIALS, COURSES, TRAINING SESSIONS, COACHING CALLS, SUPPORT COMMUNICATIONS, CHATBOT, AND ALL OTHER CONTENT PROVIDED UNDER THIS AGREEMENT ARE FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY.

COMPANY DOES NOT PROVIDE MEDICAL CARE, MEDICAL ADVICE, MENTAL HEALTH TREATMENT, PSYCHOLOGICAL COUNSELING, THERAPY, CRISIS SERVICES, LEGAL ADVICE, LEGAL REPRESENTATION, OR GUARANTEED OUTCOMES UNDER THIS AGREEMENT.

ANY CONTENT RELATING TO MENTAL HEALTH, SYMPTOMS, IMPAIRMENT, MEDICAL CONDITIONS, CLAIMS, EXAMS, NEXUS LETTERS, OR HEALTH-RELATED TOPICS IS PROVIDED FOR GENERAL EDUCATIONAL PURPOSES ONLY AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL, MENTAL HEALTH, OR LEGAL ADVICE.

IF YOU ARE EXPERIENCING A MEDICAL OR MENTAL HEALTH EMERGENCY, ARE IN CRISIS, OR BELIEVE YOU MAY HARM YOURSELF OR OTHERS, DO NOT RELY ON COMPANY’S SERVICES, COURSES, COACHING, SUPPORT, OR CHATBOT. CALL 911, CALL OR TEXT 988, OR IMMEDIATELY CONTACT A LICENSED MEDICAL OR MENTAL HEALTH PROFESSIONAL OR EMERGENCY PROVIDER.

This Educational Services Agreement ("Agreement") is entered into between:

Winning Strategy for Disabled Veterans, LLC
 P.O. Box 110644
Bradenton, FL 34211
Email: contracts@wsdv.me

("Company," "we," "us," or "our")

and the customer purchasing services from Company ("Customer," "you," or "your").

By checking the box indicating your agreement to this Agreement, and separately checking the box indicating your agreement to the Company’s Terms and Conditions, and then completing your purchase through the website, you agree to be legally bound by this Agreement.

1. Purpose

Company provides educational resources, digital materials, live training sessions, coaching, support communications, chatbot access, and related informational content designed to help veterans better understand claims-related topics, records, processes, and examination preparation.

Company does not provide accredited VA claims representation, legal representation, medical treatment, psychotherapy, crisis intervention, or guaranteed claim outcomes under this Agreement.

2. Packages

You are purchasing the package selected at checkout.

A. Standard Package

Includes:

  1. Two 30-minute 1-on-1 coaching calls
  2. Email support for 30 days from date of purchase
  3. Live training sessions for 30 days from date of purchase

Core educational documents may include:

  1. Email summary after call with next-step guidance
  2. Resources regarding military medical records
  3. ITF document
  4. Common Denial Mistakes
  5. Public DBQs

B. Premium Package

Includes everything in Standard, plus:

  1. Three 30-minute 1-on-1 coaching calls
  2. Email and text support for 60 days from date of purchase
  3. Live training sessions for 60 days from date of purchase
  4. One 30-minute C&P exam prep call

Core educational documents may include:

  1. Secondary conditions materials
  2. Lay Buddy Statement materials to support mental health claims
  3. Mental health symptom guide
  4. Occupational and social impairment document

C. Premium Plus Package

Includes everything in Premium, plus:

  1. Five 30-minute coaching calls
  2. Email and text support for 90 days from date of purchase
  3. Live training sessions for 90 days from date of purchase
  4. Two 30-minute personal C&P exam prep calls
  5. One-hour C&P exam prep video
  6. VA state-by-state benefits materials
  7. Rating table for Mental Health document
  8. Rating table for Migraines document
  9. Rating table for GERD document
  10. Full access to all courses for 90 days
  11. AI chatbot access for 90 days

Bonus:
 One free mental health assessment or nexus letter, subject to Section 8 below.

3. Nature of Services

3.1 Educational Services Only

Except where expressly stated otherwise in writing, all services, courses, coaching, documents, chatbot responses, support communications, and training materials are educational and informational only.

3.2 No Legal Advice or Representation

Company is not a law firm and does not provide legal advice, legal services, or legal representation.

3.3 No Medical or Mental Health Treatment

Company does not provide diagnosis, treatment, therapy, counseling, psychiatric care, psychological care, or emergency mental health services.

3.4 No Guaranteed Results

Company does not guarantee any claim approval, disability rating, examination result, effective date, increase in benefits, favorable nexus opinion, diagnosis, or any other specific result.

Any examples, testimonials, statements of potential outcomes, or educational guidance are illustrative only and are not promises or guarantees.

4. Term and Access Period

4.1 Agreement Term

This Agreement begins on the date of purchase and continues until all applicable access periods expire, unless earlier terminated under this Agreement.

4.2 Access Periods

Support, training sessions, course access, chatbot access, and other time-limited benefits begin on the date of purchase unless otherwise stated by Company in writing.

4.3 Expiration of Benefits

Unless required by law, unused sessions, support, course access, chatbot access, training access, or other package benefits expire at the end of the applicable access period and have no cash value.

5. Scheduling, Rescheduling, and No-Shows

5.1 Scheduling

Coaching calls and exam prep calls must be scheduled through Company’s designated scheduling process.

5.2 Rescheduling

You may reschedule an appointment by providing at least 24 hours’ notice.

5.3 Late Cancellation or No-Show

If you cancel with less than 24 hours’ notice, fail to attend a scheduled session, or arrive more than 10 minutes late, Company may treat that session as used and forfeited.

5.4 Company Rescheduling

Company may reschedule a session due to illness, emergency, provider unavailability, or operational reasons. In that event, Company will offer a reasonable opportunity to reschedule.

6. Customer Responsibilities

You agree to:

  1. provide accurate and current account and contact information;
  2. maintain the confidentiality of your account credentials;
  3. use the services only for lawful personal purposes;
  4. attend scheduled sessions on time;
  5. timely review materials and communications provided to you;
  6. not share, distribute, resell, reproduce, upload, copy, or exploit Company materials except as expressly permitted by this Agreement;
  7. not record coaching calls, training sessions, courses, or support communications without Company’s prior written consent;
  8. not use the services as a substitute for legal, medical, mental health, or emergency services.

7. Support Communications

7.1 Support Channels

Depending on the purchased package, support may be provided through email, text message, portal messaging, or other designated communication channels.

7.2 Response Times

Support is provided on a reasonable-efforts basis during Company’s normal business operations. Company does not guarantee immediate responses, same-day responses, or 24/7 availability.

7.3 Scope of Support

Support is limited to educational guidance relating to the purchased package. Company may decline requests outside package scope or communications that are abusive, threatening, harassing, unlawful, or otherwise inappropriate.

8. Mental Health Assessment or Nexus Letter

This Section applies only to customers who purchase the Premium Plus Package.

8.1 Bonus Offering

Premium Plus includes one free mental health assessment or nexus letter, as stated in the package description.

8.2 Referral Process

After purchase, Customer’s coach will provide Customer with the contact information for the applicable third-party provider. Customer is solely responsible for contacting the provider, initiating the process, completing any required intake steps, submitting requested records or forms, scheduling appointments, and otherwise taking the steps necessary to begin and complete the assessment or nexus letter process.

8.3 Third-Party Provider

Any mental health assessment or nexus letter is performed, prepared, and issued, if at all, by an independent third-party provider or licensed professional, not by Company. Such provider acts under their own professional judgment, standards, policies, and requirements.

8.4 No Guarantee

Purchase of Premium Plus does not guarantee:

  1. that Customer will contact the provider;
  2. that the provider will accept Customer;
  3. that an appointment will be scheduled;
  4. that a diagnosis will be made;
  5. that a nexus opinion will be favorable;
  6. that a nexus letter will be issued; or
  7. that any VA claim will be approved or improved.

8.5 Additional Provider Requirements

The provider may require additional intake forms, informed consents, privacy notices, telehealth consents, releases, questionnaires, fees not covered by Company, or other documentation or procedures. Customer is solely responsible for complying with the provider’s requirements.

8.6 No Medical Relationship With Company

Any mental health assessment or nexus letter does not create a physician-patient, therapist-patient, psychologist-patient, or similar treatment relationship with Company.

9. Courses, Trainings, Portal Access, and AI Chatbot

9.1 Limited License

During the applicable access period, Company grants you a limited, personal, non-exclusive, non-transferable, revocable license to access the purchased courses, training sessions, chatbot, and related materials solely for your own personal use.

9.2 No Sharing or Commercial Use

You may not share your login credentials, permit others to access your account, repost or distribute content, scrape content, copy materials for redistribution, or use Company’s materials for commercial purposes.

9.3 AI Chatbot Disclaimer

The AI chatbot is an informational tool only. Chatbot responses may be incomplete, inaccurate, outdated, generalized, or unsuitable for your circumstances. You are solely responsible for evaluating and deciding whether to rely on any chatbot response.

9.4 Suspension or Revocation

Company may suspend or revoke access to courses, trainings, chatbot, or other materials if you violate this Agreement, misuse the platform, share your account, engage in abusive conduct, fail to pay amounts owed, or engage in unlawful activity.

10. Fees and Payment

You agree to pay the purchase price, any applicable taxes, and any disclosed installment or payment-plan amounts presented at checkout.

If payment is declined, reversed, disputed, charged back, or otherwise not successfully received, Company may suspend access, cancel future sessions, withhold services, and pursue collection of unpaid amounts to the extent permitted by law.

11. Strict No Refund Policy

ALL SALES ARE FINAL. DUE TO THE IMMEDIATE OR NEAR-IMMEDIATE PROVISION OF DIGITAL MATERIALS, EDUCATIONAL CONTENT, RESERVED SERVICE CAPACITY, COURSE ACCESS, TRAINING ACCESS, CHATBOT ACCESS, AND TIME-LIMITED SUPPORT, COMPANY DOES NOT OFFER REFUNDS, CREDITS, PARTIAL REFUNDS, OR EXCHANGES AFTER PURCHASE, EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW.

By purchasing, you acknowledge and agree that:

  1. you are purchasing access to digital educational services and related benefits;
  2. these services may begin promptly after purchase;
  3. Company reserves time, capacity, and resources in reliance on your purchase; and
  4. the absence of a desired result does not entitle you to a refund.

12. Intellectual Property

All course materials, training materials, documents, guides, videos, summaries, chatbot content, text, graphics, branding, frameworks, and related materials are owned by or licensed to Company and are protected by intellectual property laws.

Except for the limited personal-use license expressly granted in this Agreement, no ownership or other rights are transferred to you.

You may not:

  1. copy, distribute, reproduce, publish, display, or transmit Company materials;
  2. create derivative works based on Company materials;
  3. remove proprietary notices;
  4. use Company materials to create a competing service; or
  5. allow third parties to access purchased materials through your account.

13. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, COURSES, COACHING, SUPPORT, TRAININGS, DOCUMENTS, CHATBOT, WEBSITE, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR RESULTS.

COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETE, CURRENT, OR SUITABLE FOR YOUR PARTICULAR SITUATION.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF BENEFITS, LOSS OF CLAIM VALUE, LOST INCOME, LOST DATA, BUSINESS INTERRUPTION, EMOTIONAL DISTRESS, OR REPUTATIONAL HARM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO COMPANY FOR THE PACKAGE GIVING RISE TO THE CLAIM.

15. Indemnification

You agree to defend, indemnify, and hold harmless Company and its owners, officers, managers, members, employees, contractors, affiliates, agents, licensors, and service providers from and against any third-party claims, demands, actions, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  1. your violation of this Agreement;
  2. your misuse of the services;
  3. your violation of law;
  4. your infringement of any third-party rights; or
  5. any information, content, or materials you provide to Company or any third-party provider.

16. Termination

16.1 Termination by Company

Company may suspend or terminate this Agreement or your access immediately if you:

  1. violate this Agreement;
  2. engage in abusive, threatening, unlawful, or harassing conduct;
  3. share account access;
  4. misuse the services or support channels;
  5. initiate a fraudulent or bad-faith chargeback or payment dispute; or
  6. create legal, operational, or safety risk.

16.2 Termination by Customer

You may stop using the services at any time. However, termination or discontinuation by you does not entitle you to any refund, credit, or cancellation of payment obligations except where required by law.

16.3 Effect of Termination

Upon termination, your right to access services and materials ends immediately. Sections that by their nature should survive termination shall survive, including payment obligations, refund policy, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

17. Governing Law and Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

Any dispute, claim, or controversy arising out of or relating to this Agreement or the services shall be brought exclusively in the state courts located in Manatee County, Florida, or, if federal jurisdiction exists, in the federal court with jurisdiction over Manatee County, Florida, and each party consents to the personal jurisdiction and venue of those courts.

18. Electronic Acceptance

You consent to transact electronically. By checking the box indicating your agreement to this Agreement and separately checking the box indicating your agreement to Company’s Terms and Conditions, then completing your purchase, you agree that your electronic acceptance constitutes your legally binding electronic signature and agreement to this Agreement.

19. Notices

Company may provide notices to you by email, website posting, account notification, text message where applicable, or other reasonable electronic means.

You are responsible for keeping your contact information current.

Legal notice contact for Company:

Winning Strategy for Disabled Veterans, LLC
 P.O. Box 110644
Bradenton, FL 34211
contracts@wsdv.me

20. Entire Agreement

This Agreement constitutes the entire agreement between you and Company regarding the purchased package and supersedes prior or contemporaneous discussions, communications, or understandings regarding that package, except for:

  1. the separate Terms and Conditions accepted by you at checkout;
  2. any payment plan or checkout terms presented at purchase;
  3. any separate provider forms, consents, or disclosures required for a mental health assessment or nexus letter; and
  4. any privacy policy or other policy expressly incorporated by reference.

To the extent of any direct conflict between this Agreement and the Terms and Conditions, this Agreement shall control with respect to the specific educational services and package benefits described herein.

21. Severability

If any provision of this Agreement is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

22. No Waiver

Failure by Company to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision.

23. Assignment

You may not assign or transfer this Agreement without Company’s prior written consent. Company may assign or transfer this Agreement in connection with a merger, sale, restructuring, transfer of assets, or similar business transaction.

24. Force Majeure

Company shall not be liable for delays or failures in performance caused by events beyond its reasonable control, including internet outages, software failures, platform disruptions, illness, labor disputes, natural disasters, governmental actions, war, terrorism, civil unrest, epidemics, pandemics, payment processor failures, or failures of third-party providers or platforms.

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